Sales Representative (m/w/d) Region: Italy

Merz Aesthetics is an independent, internationally active company in the field of aesthetic medicine. For years, our comprehensive product portfolio is among the highest quality in its category and is valued by healthcare professionals worldwide. Merz Aesthetics is part of the Merz Group, with our Europe, Middle East and Africa (EMEA) headquarters in Frankfurt am Main. Our global head office is located in Raleigh, North Carolina, USA. Our purpose is to help people look better, feel better, and live better, and over 3,000 employees across 26 countries are dedicated to this mission. Would you like to become part of our success story? Join Merz Aesthetics!

The following responsibilities are awaiting you:

• Provide comprehensive and appropriate solutions for each customer, in order to stimulate revenue growth, new customer acquisition and profitability.
• Develop the assigned territory through structured customer involvement, widespread coverage of the area, and the proactive identification of new business opportunities. The role focuses on developing mid-tier accounts, activating new clients in aesthetic medicine, and identifying high-potential profiles to refer to Key Account Management.
• Contribute to the execution of the corporate value proposition by integrating sales, marketing, medical education and digital initiatives, with the aim of strengthening the premium positioning of our client in the market.
• Present, promote and sell products and services using the Value Proposition to existing and potential customers.
• Perform cost-benefit analysis and needs of current/potential customers to meet their needs.
• Develop plans with top customers to increase market share and ROI.
• Establish, develop and maintain positive business and professional relationships.
• Identify and/or develop new leads and business opportunities with a strategic approach.
• Contact customers via video calls and field visits.
• Manage and resolve customer issues and complaints to maximize customer satisfaction.
• Achieve agreed sales targets and KPIs within the timeframes.
• Coordinate sales activities with colleagues and other departments.
• Share best practices with the Sales team and other departments.
• Use OCE correctly and daily, in accordance with the defined guidelines.
• Provide management with reports on client needs, problems, interests and competitive activities.
• Ensure the presence of top customers/KOLs/high-potential customers at major corporate events, in alignment with the Marketing and Medical departments.

What we expect from you:

• Scientific master's degree with experience in the promotion of pharmaceutical products, ideally in the field of aesthetic medicine
• 3-5 years of experience in sales roles within the healthcare, medical device, or aesthetic medicine industry
• Proven ability in developing customer relationships and growing business territory
• Experience in aesthetic medicine or dermatology
• Demonstrated ability to develop new accounts
• Familiarity with CRM and land-use planning tools
• Good knowledge of the English language
• Positive attitude
• Entrepreneurial Mindset - ability to develop opportunities in under-attended territories
• Resilience and Perseverance - Ability to Build Relationships and Pipelines in Competitive Contexts
• Ownership of the territory - strong sense of responsibility towards the development of the area
• Relational Intelligence - the ability to build trust with doctors and clinic staff
• Recognition of opportunities - identification of high-potential emerging customers
• Spirit of collaboration - effective coordination with Sales, Marketing and Medical teams
• Discipline in execution - ability to follow structured plans and close operating loops

What you can expect from us:

Putting people first: You can expect to find an open work culture with flat hierarchies and short decision-making paths at Merz Aesthetics. You will collaborate with colleagues from all around the globe. And if life takes an unexpected turn and you need help or advice, then you can always rely on our different internal and external support systems.

Family and work: Our employees should be able to reconcile their family and work commitments. That’s why you’ll find, for example, company day care centers at our locations. In the EMEA region, we have been awarded the “Top Employer” and “Great Place to Work” certifications for our outstanding HR policies and work culture.

Work-life harmony: Our time is precious; our daily routines individual. To help you reconcile work and leisure time with their conflicting demands, we have adopted contemporary flexible working time models. We offer you flex-working time and mobile working. Our employees also benefit from generous arrangements for annual leave.

Ongoing training: Your personal and professional development is the key to success for us. To foster this, we conduct regular development discussions and facilitate a wide range of management and specialist training courses, soft skills courses, e-learning courses, language courses and coaching sessions.

Find out more about our benefits at https://careers.merz-aesthetics.com.

We look forward to your application!