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Business Support Coordinator (m/f/d), Distribution Partner Management EMEA

Eckenheimer Landstraße 100, 60318 Frankfurt am Main, Deutschland
Full Time
Experienced Professional
January 23, 2025
Hybrid

Merz Aesthetics is an international company in the field of aesthetic medicine. Our broad product portfolio is synonymous with top quality in each of their categories and is highly regarded by healthcare professionals worldwide. As Merz Aesthetics, we are part of the Merz Group with our EMEA headquarters located in Frankfurt am Main, Germany. Our global head office is located in Raleigh, North Carolina, USA. Every day, more than 2,500 employees in 26 countries are committed to restoring and maintaining the skin's beauty. Would you like to become part of our success story? Then join Merz Aesthetics!

The following responsibilities are awaiting you:
  • You will review and internally approve distribution partner orders, compare these with forecasts, secure additional quantities, and ensure that distribution partner orders meet related credit line and shipping requirements.
  • You will review and monitor distribution partner forecasts, clarify discrepancies, and enter related data into the system. You will also implement measures to improve forecast accuracy.
  • You will assist in sales and budget control, create analyses and reports, and support to draft distribution partner contracts.
  • You will maintain and update price lists, order forms, databases, and other relevant documents, and archive contracts in the internal system.
  • You will monitor product availability and work closely with Supply Chain Management (SCM).
  • You will support the collection and maintenance of market data for the Merz Market Analysis (MMA) tool.
  • You will coordinate cross-functional communication and act as a liaison between distribution partners and Merz departments.
  • You will handle general administrative tasks and respond to customer inquiries via email and phone.
What we expect from you:
  • You have a university degree in Business Administration or a comparable commercial education.
  • You have 2-3 years of experience in a similar position.
  • You are fluent in English, both written and spoken. Proficiency in German or other languages is an advantage (e.g. Turkish or Russian).
  • You have experience in sales as well as first expertise in the aesthetics fields, which will be an advantage.
  • You possess strong analytical skills with a structured and results-oriented approach to work.
  • You are proficient in using Office programs (e.g., SAP, Salesforce, etc.).
  • You demonstrate a high level of initiative and a strong sense of ownership.
  • You have excellent organizational and communication skills.
  • You are highly team-oriented and demonstrate integrity.
  • You have intercultural experience and skills.
What you can expect from us:

Putting people first: You can expect to find an open work culture with flat hierarchies and short decision-making paths at Merz Aesthetics. You will collaborate with colleagues from all around the globe. And if life takes an unexpected turn and you need help or advice, then you can always rely on our different internal and external support systems.

Family and work: Our employees should be able to reconcile their family and work commitments. That’s why you’ll find, for example, company day care centers at our locations. In the EMEA region, we have been awarded the “Top Employer” and “Great Place to Work” certifications for our outstanding HR policies and work culture.

Work-life harmony: Our time is precious; our daily routines individual. To help you reconcile work and leisure time with their conflicting demands, we have adopted contemporary flexible working time models. We offer you flex-working time and mobile working. Our employees also benefit from generous arrangements for annual leave.

Ongoing training: Your personal and professional development is the key to success for us. To foster this, we conduct regular development discussions and facilitate a wide range of management and specialist training courses, soft skills courses, e-learning courses, language courses and coaching sessions.

Find out more about our benefits at https://careers.merz-aesthetics.com.

We look forward to your application!